Position : Guest Services Coordinator
Work Hours (Client) : 10:00 AM – 6:00 PM EST Thursday to Monday (Tuesday/Wednesday off)
Holidays : 5 days annual PTO
Pay Range : $1200 - $1500 USD/month (varies based on skill set and experience level)
Location of Search : South Africa, Philippines, Latin America, or Any Region
Work Location : REMOTE
Company/Client Overview:
The company is a premium vacation rental and property management company in Florida. The company was recently rated as one of the Top 10 Vacation Rental Companies in the United States.
Duties and Responsibilities:
We’re looking for a highly organized and service-driven Guest Services Coordinator to support our guest relations team. This role is essential to maintaining the high standards of communication and responsiveness our guests expect.As the first point of contact for many guests, you’ll manage the mainline and support local Guest Service Managers on their days off. You’ll respond to guest inquiries across phone, email, and SMS, ensuring timely and effective solutions are provided in a warm, professional manner.
This position is ideal for someone with a hospitality mindset who thrives in dynamic environments and enjoys solving problems with empathy and precision.
Minimum Requirements:
Language requirement: Excellent English Communication Skills
Education: Bachelor's Degree (ideally)
Experience: 2+ years of related experience
Industry: Hospitality
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