Location: Stamford, CT (4 days on site)
Duration: 6-month contact-to-hire
Compensation: $45-55/hr
Day-to-Day
Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.
Must-haves
Plusses
About NoGigiddy: NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience...
...seeks a motivated, career and customer-oriented Principal Cyber Support Developer to join our team in the Chantilly, VA.... ...Qualifications: ~ Bachelor's degree or 4+ years of additional software development in lieu of degree ~7+ years of software development...
...Growth Advisors - Remote, High-Earning Potential! Location: Work from Anywhere in the U.S. (Remote) Compensation Payout: Get... ...connections. No sales experience? No problem! If you know how to chat with people and spot opportunities, you're already on the right...
...hospitality and food service industry?Were hiring Banquet / EventServers & Bartendersto support weekly event needs at elite client... ...in the U.S. &##127869; Experience: Minimum 6+ months in restaurants, banquets, or similar roles. &##128241; Communication: Reliable...
.../year and UP based on experience &##127979; Environment: Special Education Program, Grades K-12 Atlantis Academy , a growing, dynamic... ...with a social mission to offer hope, is seeking a SchoolDirector to join our award-winning Special Education team and...