Customer Service Representative Job at CaroTrans, Baltimore, MD

YjJhSFloa0JEWlBqSWYwMjZOa2hTNk15MHc9PQ==
  • CaroTrans
  • Baltimore, MD

Job Description

Customer Service Representative

Location: Baltimore, MD

Job Type: Full Time

Company: Carotrans

Join Our Team at Carotrans Baltimore!

About Us:

Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.

Key Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Assist customers with booking shipments, tracking freight, and resolving inquiries.
  • Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
  • Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
  • Maintain strong relationships with customers by providing timely updates and solutions.
  • Identify opportunities to improve customer satisfaction and operational efficiency.

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with excellent organizational skills.

Why Join our Team?

  • Competitive salary and benefits package.
  • Opportunity for a career growth with a global logistics leader.
  • Collaborative and supportive team environment.

Job Tags

Full time, Overseas,

Similar Jobs

MedPro Systems

Compliance Analyst Job at MedPro Systems

 ...value reporting, gift ban laws, and transparency disclosures with medical providers and organizations. You will be part of a team...  ...report requirements, mappings, compliance report generation and review, and final publication to relevant parties for compliant submission... 

Get It Recruit - Transportation

Bilingual Field Interviewer - Remote | WFH Job at Get It Recruit - Transportation

 ...we have an exciting opportunity for you! We're seeking Field Interviewers to help assess the quality of life and service satisfaction of...  ...You'll be responsible for conducting interviews in-person, by phone, or via Zoom, depending on participant preference. Why You'... 

Mark One Electric

BIM Designer Job at Mark One Electric

 ...company has evolved and diversified, providing an array of electrical construction services from Design/build and pre-construction to underground, data/comm and specialty systems. Mark One has grown to over 475 employees and is the specialty contractor of choice for Kansas... 

FBMFulfillment.com

Operations Manager Job at FBMFulfillment.com

 ...specializing in Small-Medium sized products for DTC and FBA via Amazon, Shopify, Walmart, Ebay etc. We take pride in our outstanding...  ...International. We are located in Jacksonville, FL and are looking for a full-time Operations Manager to join our team. Role Description... 

Opportune

Lease Analyst Job at Opportune

 ...Position Description: The Lease Analyst will provide lease analysis, contract analysis and general land consulting services to many...  ...degree. Candidates must have a minimum of two (2) years broad based experience in Land or Land Administration. Candidates must have working...