Job Description

We are looking for a Customer Service Representative to join our growing team. You will be offered a competitive hourly rate of $21/ hour. We will also provide you a comprehensive benefits package.

Yearlong contract to start- Potential for fulltime opportunities!

Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, ONCE TRAINING IS COMPLETED.

Shift options once training is completed: (Please note these times are in EST, schedule will be converted to AZ time)

Tuesday – Saturday 11:30am – 8:00pm EST

Monday - Friday 8H 30L 12:30PM - 9:00 PM

Monday - Friday 8H 30L 1:30 PM - 10:00 PM

Monday - Friday 8H 30L 2:30:00 PM 11:00:00 PM

As a Customer Service Representative you will service and assist high net worth clients with credit products in conjunction with website navigation and support. Handling requests such as; Credit card payments, Rewards redemption, OLB Navigation, Risk Prevention, Documenting client concerns in detail.

Required skills of the Customer Service Representatives :

Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint
Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
Positive attitude that embracing coaching as an opportunity to improvement in current role
Ability to handle confidential matters and sensitive information in a responsible manner
Ambitious and self-motivating
Must be able to work in a virtual setting on site during training

Job Tags

Full time, Contract work, Remote job, Shift work, Saturday, Monday to Friday,

Similar Jobs

ITnation

Network and Security Engineer Job at ITnation

...Luxembourg is a key actor in the Luxembourgish economy.POST Luxembourg/Applications Tlcom & ICT is currently looking for a Network and Security Engineer (m/f/n) .Your Responsibilities Your Profile Masters degree or equivalent, with recognized knowledge, experience, and...

Trimac

CDL-A OTR - Owner Operator - 3 weeks out Job at Trimac

...~ Valid Class A Commercial Driver's License ~1-year verifiable tractor-trailer experience ~ Tanker & Hazmat Endorsements ~ TWIC Card ~ Pass Trimac safety assessment ~2010 or newer tractor Past 7 years without: Driving violation involving the consumption...

Hy-Vee

Aisles Online Shopper Job at Hy-Vee

Aisles Online Shopper At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Title: Aisles Online ShopperDepartment...

Travoom

CTO possible co-founder role hands on Rust, Blockchain and AI Job at Travoom

Job Description Job Description Company Description About OleOle OleOle is building the worlds first decentralized football super app a unified platform that brings together social media, messaging, real-time scores, live video, gambling, e-commerce, and...

Express Employment Professionals

Front Desk Administrative Assistant Job at Express Employment Professionals

...businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Company...

Customer Service Representative Job at WorkPath Partners, Chandler, AZ

Ym1LRWJCWUJBcHJoTGZrMjdOUXFUSzR5