Best Western Premier Helena Great Northern Hotel is renowned for our excellence in Montana Hospitality. Multi year award winning Hotel with Best Western’s highest honor, the M.K. Guertin Award. Our team is made up of long-term employees who are empowered to ensure each of our guests has the best experience. This property has a great history with occupancy, conferences and has always had Outstanding Quality Assurance reports. The hotel is 100 rooms and 8,000 sq feet of conference space. It opened in 2003 and remained under the same ownership.
Job Summary
The General Manager is responsible for overseeing the daily and overall operations of the hotel, ensuring seamless guest experience, and maintaining high standards of hospitality and service. This role requires leadership, strong organizational skills, and the ability to manage a team, budgets, and various hotel departments, including front desk, housekeeping, food & beverage (conference and Breakfast Bar), and maintenance. The General Manager plays a key role in maximizing profitability while maintaining a high level of guest satisfaction and operational efficiency. He/She will be the ambassador for the brand and hotel in the state and community. Participate in the Chamber of Commerce, Tourism Business Improvement District and local associations to network with members of the community.
Essential Job Functions:
This is a description of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The hotel operates 24 hours a day, 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Knowledge, Skills & Abilities
Physical Demands:
Salary Range: $90,000 to $120,000 DOE, plus Bonus program
Benefits:
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