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Join to apply for the Guest Services Agent role at Hyatt Vacation Ownership 7 hours ago Be among the first 25 applicants Join to apply for the Guest Services Agent role at Hyatt Vacation Ownership Get AI-powered advice on this job and more exclusive features. Hourly Rate: $33.19 Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where Great Benefits Lead To a Life Fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit Eligibility will vary by position Site Specific Perks Quarterly celebrations for associate of the quarter winner receives monetary award and covered parking spot Discounted work shoes Free bus pass On-site free parking 40% discount to onsite food outlets Company branded hats and jackets for outdoor associates As a Guest Services Agent , a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues. Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction. Answers telephone calls and routes calls to the proper department as applicable. May be asked to assist with bellman and runner duties depending on facility or location. Guest Experience And Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Guest Services Agent At HVC Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Specific job duties may differ by property, size of team, or facility. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Hospitality Referrals increase your chances of interviewing at Hyatt Vacation Ownership by 2x Sign in to set job alerts for Guest Service Representative roles. Customer Service Representative II (SR-13) Guest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria Resort Front Desk Agent - Royal Kahana Maui by Outrigger Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria Resort Overnight Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria Resort Overnight Guest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria Resort Front Desk Agent - Honua Kai Resort & Spa by Outrigger Overnight Front Desk Receptionist - Full time OFFICE ASSISTANT III - CORRECTIONAL FACILITIES - MAUI Maui County, HI $3,006.00-$3,809.00 1 year ago Office Assistant II, III - Princess Nahienaena Elementary Office Assistant II, III - Waihee Elementary School Administrative Services Assistant I, II, III - Iao Intermediate Front Desk Supervisor - Honua Kai Resort & Spa by Outrigger Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Hyatt Vacation Ownership

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