Line Service Supervisor Job at flyADVANCED Aviation Group, Delaware, OH

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  • flyADVANCED Aviation Group
  • Delaware, OH

Job Description

Job Description/Responsibilities

  • Promote flyADVANCEDs commitment to exemplary service and quality by the successful execution of the duties assigned.
  • Coordination with Other Departments: Work closely with other departments such as flight operations, maintenance, and customer service to ensure smooth and timely operations.
  • Training and Development: Train new employees, ensuring they understand safety protocols and customer service standards. Provide continuous training on equipment and procedures.
  • Inspection of Equipment: Oversee the regular maintenance and inspection of ground support equipment (fuel trucks, tugs, etc.) to ensure they are in safe working order.
  • Maintain Equipment and Facilities: Supervise the upkeep of line service equipment, such as tugs, fuel trucks, and ground power units.
  • Log Activities: Keep detailed records of services performed, including fueling logs, equipment use, and incidents.
  • The Line Service Supervisor is to greet, park, tow, move and marshal aircraft arriving or departing ramp area.
  • Provide pre-arrival, arrival, and departure assistance for flight departments and passengers visiting our FBO.
  • Provide shuttle service for passengers/crew as required.
  • Provide coffee and water service as requested.
  • Fuel aircraft as requested.
  • Assist passengers and/or crew with baggage/cargo as needed.
  • Assist with general cleaning and cleaning of debris from ramp, building and customer areas.
  • Assist with wing-walking duties as required
  • Operate radios for advisory and non-flight services.
  • Comply with company policies related to customer service standards and airfield procedures including safety and security.
  • Assist with customer service duties as required. Accurately process and record all credit card, check, and cash sales/purchases, which include issuing a receipt.
  • Assist with general cleaning and cleaning of debris and snow removal from ramp, building and customer areas.
  • Perform other duties as assigned.

Qualifications/Skills

  • Must possess strong interpersonal and verbal skills.
  • Must be courteous and conscience of client needs.
  • Must be able to work in various weather conditions, such as snow, sleet, rain and hot/cold temperatures.
  • Must have a valid state issued driver’s license.
  • Must have a high school diploma or GED equivalent.
  • Excellent communication skills, with customer-friendly attitude.
  • Previous experience highly preferred.

Must be able to lift up to 50 lbs.

Job Tags

Gangs,

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