Remote Online Help Assistant (Entry Level - Work From Home) Job at Newport Restaurant Group, Warwick, RI

YkcyQmJCVURBcFRuS2Y0dzZ0Z2lTcWswMXc9PQ==
  • Newport Restaurant Group
  • Warwick, RI

Job Description

Newport Restaurant Group is a premier hospitality company known for its commitment to exceptional dining experiences and outstanding customer service. With a portfolio of diverse restaurants, we emphasize fresh, local ingredients and a passion for culinary excellence. Our team is dedicated to creating memorable moments for our guests while fostering a supportive and collaborative work environment. As we continue to expand our reach and enhance our services, we are looking for motivated individuals to join our remote support team.

Position: Remote Online Help Assistant (Entry Level)

Location: Remote (Work From Home)

Responsibilities:

- Provide friendly and efficient online support to customers through various communication channels, including email, chat, and social media.

- Assist customers with inquiries related to menu items, reservations, and special events.

- Resolve customer issues promptly and accurately, ensuring a positive experience.

- Maintain up-to-date knowledge of Newport Restaurant Group’s offerings, promotions, and policies.

- Collaborate with team members to improve service processes and customer satisfaction.

- Document customer interactions and feedback to help improve service quality and operational efficiency.

- Participate in training sessions to enhance skills and knowledge about the company and its services.

- Support administrative functions as needed, including data entry and report generation.

Requirements:

- High school diploma or equivalent; college coursework or degree is a plus.

- Excellent written and verbal communication skills.

- Strong customer service orientation with a friendly, approachable demeanor.

- Ability to multitask and manage time effectively in a remote work environment.

- Basic computer skills, including proficiency in Microsoft Office and familiarity with online communication tools.

- A reliable internet connection and a quiet workspace conducive to remote work.

- Ability to work independently and collaboratively within a team.

Benefits:

- Competitive salary based on experience and performance.

- Flexible work hours to accommodate personal schedules.

- Opportunities for professional development and growth within the company.

- Employee discounts at Newport Restaurant Group establishments.

- Access to training resources and support for skill enhancement.

- A supportive and inclusive remote work culture that values teamwork and collaboration.

If you are passionate about customer service and eager to be part of a dynamic team, we encourage you to apply for the Remote Online Help Assistant position at Newport Restaurant Group. Please submit your resume and a brief cover letter outlining your interest and relevant experience.

Join us in creating exceptional dining experiences for our guests, and be part of a team that values your contributions and growth!

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Local area, Remote job, Work from home, Flexible hours,

Similar Jobs

Ohara Davies-Gaetano Interiors

Interior Design Assistant Job at Ohara Davies-Gaetano Interiors

 ...Design Assistant - Luxury Interior Design Firm(Los Angeles) OHARA DAVIES-GAETANO INTERIORS , a high-end residential design firm, seeks a Design Assistant with 1-3years of design firm experience to work alongside our Project Managers and Designers on luxury residential... 

Jobleads-US

Game Designer Job at Jobleads-US

Please refer to Education Stake in your applicationWe are looking for a creative and analytical Game Designer to join our team working on the paper io game. As part of the casual games division, you'll help evolve one of the most iconic territory-capture games into its... 

Forever Clean

Operations Supervisor Job at Forever Clean

 ...enforcing safety and compliance standards. The role plays a key part in maintaining service quality, efficiency, and customer...  ...weather, heavy lifting, and equipment operation. May require early morning starts, occasional weekend or emergency response coverage.... 

WOMEN'S CLINIC OF NORTHERN COLORADO

Certified Nurse Midwife Job at WOMEN'S CLINIC OF NORTHERN COLORADO

 ...and 4.5FTE in Fort Collins), 15 Physicians, 5 Nurse Practitioners, and 3 Physician Assistants, and over 80 staff members. We provide...  ...schedule of 1 call and 2 clinics per week or 2 calls and 1 clinic per...  ...pays for Clinical RVUs and a per diem amount for each call day and has... 

Find Great People | FGP

Medical Biller/Coder Job at Find Great People | FGP

 ...We are seeking a professional Medical Billing/AR Specialist to join a growing team in the Liberty/Easley, SC area. This is a full...  ..., onsite opportunity. The ideal candidate will have prior experience in the medical billing industry. Positions Responsibilities...