Job Description

Trident Consulting is looking for a " Sales Coordinator (Remote - CST)" for one of our clients.

Job Title: Sales Coordinator (Remote - CST)

Job Type: Contract (Only W2)

Candidates must meet the minimum requirements outlined.

Minimum Requirements: (“Must have” Qualifications)

• Strong interpersonal communication and cross-functional engagement and follow up skills
• Familiarity with Saleforce.com reporting and sales modules
• Strong attention to detail and problem-solving skills
• Comfortable multi-tasking in a fast paced team environment

Desired Skills/Qualifications/System Experience requirements: (“Nice to have Qualifications”)

• 3+ years of Customer service or sales support
• Familiarity with Channel Sales processes

Responsibilities:

• Provide direct support to the global Field Sales Team through comprehensive understanding of Cisco and Meraki internal sales processes and tools
• Assist Field Account Executives and their leadership with domestic and international booking related inquiries
• Provide back end administrative assistance throughout the Free Trial processes based on global team scope (generating reports, dashboards, creating opportunities and troubleshooting issues that sellers experience)
• Training the field in processes and common tools used by our sellers (SFDC, CCW, POWR, RMA Meraki Dashboard, etc)
• Cross-functional engagement with Operations, Finance, Support, Logistics and Channel in resolving the needs of prospects, customers, and technology partners
• Become technically proficient with Salesforce.com and other internal systems
• Maintain sales procedures, processes, compliance and CRM database integrity
• Document and drive cases to resolution within SLA in SalesForce.com (note that tool may change in the future)
• Create reports and dashboards for the field using various tools (e.g. SFDC, Cisco Ready, Snowflake, etc)
• Support fellow team members within region and globally

About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.

Some of our recent awards include: 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area.

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