Job Description

Job Description

Position Location(s): Hybrid role near any of Astound's major markets including San Marcos, TX, Chicago, IL, Lehigh Valley and Bethlehem, PA, Arlington, Massachusetts, New York, Portland and Woodburn, OR, Seattle and La Conner, WA, Sacramento/Rocklin and Concord, CA. Full list is listed in the Locations section.

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Travel: Yes, up to 30% to market offices and/or field visits 

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Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. 

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Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.   With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. 

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Position Overview:

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Astound is currently searching for a Trainer and Curriculum Consultant, focusing on Sales Training, to develop and promote the tenets of our mission statement in our sales organizations. Reporting to the Director of Learning and Development, the Sales Trainer will identify opportunities around B2B and door-to-door residential sales, sales techniques, leveraging our products, etc., and implementing training solutions to address these areas utilizing a variety of delivery methods (i.e. face-to-face, e-learning, webinars, etc.). In this role, you will become the go-to person for sales training for our Enterprise, SMB, Large Accounts and residential sales, while also supporting national compliance and DE&I initiatives.

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If your strengths include diagnosing team/organization opportunities, collaborating with stakeholders to develop a resolution, and implementing the plan from start to finish, then this is the role for you!

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A Day in the Life of the Trainer and Curriculum Consultant: 

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• Collaborate with stakeholders to identify gaps and develop targeted training
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• Produce, facilitate and implement sales training and sales training programs, including but not limited to sales skills, coaching, classroom training, mentorship, etc.
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• Select the most appropriate training strategies by leveraging a variety of learning platforms, e.g., virtual, classroom, e-learning, etc.
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• Design, develop and deliver business solutions and residential sales training, track KPIs, metrics and other deliverables
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• Create E-learning courses for delivery through the Learning Management System
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• Coach market sales leaders on course development, success tracking, skills gaps, etc.
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• Application of adult learning theory and instructional design processes (ADDIE)
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• Maintain class documentation, including registration, evaluations, and feedback via LMS
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• Position will have up to 30% travel to our local field markets to provide training
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• Perform other duties as assigned by the Director of Learning and Development
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What You Bring to the Table:

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• 5+ years of sales training experience (B2B preferred); door-to-door sales and telecom experience a plus
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• Excellent written and oral communications skills
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• Must have the ability to communicate effectively with all levels in the organization
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• Excellent presentation, project management, and organizational skills 
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• ATD Training Certificate a plus
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• Proficiency with Microsoft Office Suite, Articulate Storyline 360, Camtasia, and Learning Management Systems (Élan a plus)
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• Abillity to travel up to 30% to our local field markets across the nation to provide training 
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Education and Certifications:

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• High school diploma or equivalent
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We're Proud to Offer a Comprehensive Benefits Package Including:

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• 401k retirement plan, with employer match
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• Insurance options including: medical, dental, vision, life and STD insurance
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• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
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• Floating Holiday: 40 hours per year
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• Paid Holidays: 7 days per year
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• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
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• Tuition reimbursement program
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• Employee discount program
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* Benefits listed above are for regular full-time positions

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The base salary range for this position is $85,000 - 95,000, plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. 

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Our Mission Statement:

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* Take care of our customers

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* Take care of each other

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* Do what we say we are going to do

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* Have fun

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Diverse Workforce / EEO :

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Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

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FCO (For San Francisco Candidates Only):

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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CCPA Employee Privacy Policy (For California Candidates Only): - content/uploads/2023/09/CCPA -Employee-Privacy-Notice.pdf 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Holiday work, Full time, Local area, Remote job,

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