Senior Manager of Customer Insights Job at Talent Navigation Experts, Katy, TX

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  • Talent Navigation Experts
  • Katy, TX

Job Description

Title : Senior Manager Customer Insights

Location : Katy, TX - onsite

Duration : Full-time

Compensation : $125-$150k base salary +

About the Role :

This role is for a Customer Insights Manager responsible for leading a team of professionals focused on customer insights and analytics. You will guide a team to deliver actionable insights to various internal departments, including marketing, operations, and executives. You will also manage vendor relationships, a $2M+ budget, and shape the direction and growth of the customer insights department.

Required Skills : (8+ years)

  • Extensive experience in customer insights, including building and managing research tools (e.g., brand health, VOC, DIY research).
  • Strong leadership skills to manage a team of customer insights professionals.
  • Ability to tell a cohesive story and make recommendations based on data from various sources (research, analytics, measurement).
  • Proficiency in Microsoft Excel, SPSS, and data analysis tools.
  • Experience managing vendor relationships and large budgets (over $2M).
  • Ability to prioritize workload in a fast-paced environment while remaining organized and detail-oriented.
  • Excellent interpersonal, written, and verbal communication skills.

Company Offers :

  • Full-time, regular attendance required

Job Tags

Full time,

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