Job Description

Job Summary

Responsible for acting as a personal and confidential administrative support to senior management and his/her staff. Proactively contacts and works with external partners as well as Company personnel at all levels of the organization to conduct follow-up, drive continuity of projects and initiatives. Gathers information and prepares reports as needed. Maintains knowledge of corporate activities to assist in policy, procedure and administrative matters. Performs responsibilities in such a way as to project the appropriate professional image of the Company. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.

Core Responsibilities

• Assures the planning and coordination of the executive's calendar of events; schedules appointments and prepares detailed itineraries, complete with travel accommodations, etc.
• Maintains and updates correspondence, various contact databases to ensure timely, effective communication, incoming/outgoing mail and communication.
• Builds strong rapport across the team at all levels and excels as a problem solver.
• Assures the maintenance of travel and expense account and records, including form preparation and figure reconciliation.
• Screens telephone calls, visitors and letters; answers routine questions, furnishes information, and directs inquiries to the appropriate team to ensure timely follow-up.
• Coordinates internal and external departmental events including small and large scale event and project management as needed.
• Responsible for the coordination and scheduling of internal and external meetings and presentations; gathers and prepares necessary materials and/or equipment and technology support
• Displays a strong knowledge of desktop tools such as the Microsoft Suite of Office products, electronic mail systems, virtual meeting tools and software and capacity to train on customized systems and databases for the team.
• Demonstrates the ability to work independently while maintaining high standards of accuracy and attention to detail in all tasks.
• Maintains an organized workflow, effectively prioritizing responsibilities to meet deadlines and ensure project efficiency.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Executive Presence; Detail-Oriented; Organizing; Calendar Organization; Communication

Education

High School Diploma / GED

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

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