Job Description

Job Title: Operations Analyst-I (CPG - Ads & Product Catalog Operations)

Client: DoorDash

Location: Remote

Description:

The DoorDash Catalog team is looking for an Operations Analyst who is both customer and data obsessed to join our team to help create a high-quality global catalog uniquely representing all saleable products in the physical world, with a focus on scaling our growing CPG Ads business.

Key responsibilities include:

• Execute: Manage systems and process frameworks to improve coverage and accuracy of the universal DoorDash catalog. Partner with internal stakeholders across numerous business functions to execute a best-in-class catalog strategy that drives positive customer shopping and advertiser experiences.

• Build: Help maintain a high-quality CPG product catalog with perfect information (e.g., pictures, descriptions, names, taxonomy). Lead initiatives to ensure high data quality, monitor and drive catalog-related metrics and OKRs, and perform operational checks and controls.

• Collaborate: Partner with the Ads and Catalog teams to prioritize work that unlocks advertising opportunities, supports the quality and integrity of DoorDash's global catalog, and shapes processes for operational excellence. Serve as the subject matter expert for DoorDash's catalog and CPG/syndicator data.

• Learn: Gain a deep understanding of DoorDash's product, underlying data, product roadmaps, and current/future capabilities. Use this knowledge to influence business strategy and operations.

Required Skills:

• You have 2-3 years of experience of managing high quality processes, with excellent attention to detail.
• Ideally you also have experiences in building processes for scale, creating quality assurance practices, and instilling those in other teams
• You have proficiency in SQL and Excel / Google sheets
• You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term
• You have experience working cross functionally, leading workstreams with different stakeholders and partners
• You are strategic and effective communicator your plans clearly meet expected business goals and are easy for others to follow
• You are capable of restructuring goals and the processes to meet them if business needs change at short notice
• You act with urgency. Speed excites you.
• You are a self-starter.

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